Learning Center
CoopMatter Video Tutorials
Watch step-by-step tutorials on savings, loans, empowerment and how to use the CoopMatter platform effectively.
HOW TO DELETE LOAN APPLICATION FORM STILL AWAITING COORDINATOR APPROVAL.
This is a video tutorial on How To Correct Errors or Mistakes in Loan Application Form filled. Please Note that this is only possible ...
LOAN GUARANTORS AND INACTIVE MEMBERS ON LOAN REPORTS.
This Video Tutorial Explain how to view Loan Guarantors List with the required information needed on them and Report on ...
HOW TO PAY OUTSTANDING MINUTE FEE FOR MEMBERS.
HOW TO PAY MINUTES FEES OWED(OUTSTANDING ) BY MEMBER AS A FINANCIAL SECRETARY. PLS NOTE THAT ...
DEVELOPMENT FEES PAYMENT TUTORIAL
This is the tutorial on HOW TO PAY ANNUAL DEVELOPMENT LEVIE for members as Fin Sec, Coordinator or Vice Coordinator.
ADDRESSING THE LOGIN ISSUES (Invalid Login and Session Expires Error Message)
How to be able to login successfully and avoid "Invalid login" or "Session Expires" error issue while trying to log in to the ...
MERGING TWO or MORE PAYMENT RECEIPT AS ONE IMAGE TO BE UPLOADED ON THE REMITTANCE PAGE
HOW TO MERGE 2 OR MORE PAYMENT RECEIPT AS ONE IMAGE TO BE UPLOADED ON REMITTANCE PAGE.
HOW TO USE INTER-SAVINGS PAYMENTS
Tutorial on Using Special Savings to pay for member's other Saving types, Loan return, Empowerment return or Minutes fees.
HOW TO USE EDIT SAVINGS PAGE TO CORRECT ERRORS OR MISTAKES.
HOW TO CORRECT ERRORS/MISTAKES made while Paying for Member's MAKE PAYMENT page.
HOW TO MAKE PAYMENT FOR MEMBERS AS A Fin. Sec.
This video explain in details how members financial contributions (Savings, Loan, Empowerment, etc) can be entered on the ...
HOW TO APPLY FOR REPLACEMENT FOR MEMBER.
Replacement("Akinropo") is a means for another member to inherit uninterested member's financial records without starting from ...
HOW & WHERE TO WATCH COOPMATTER APPLICATION TUTORIAL VIDOES.
This video is on the latest addition to the CoopMatter Application and the new way to access all the video tutorials in one place.
HOW TO SUBSCRIBE CHILDREN SAVING CARDS
This is a tutorial on how to subscribe Children Savings card for new members who do not have Children Savings input field on the ...
HOW TO PAY LOAN RETURN FOR INACTIVE MEMBERS
Tutorial on how "Inactive Members" who are on loan can pay their outstanding loan without necessarily reactivating their ...
HOW TO REACTIVE INACTIVE MEMBERS
This video tutorial is for the reactivation of inactive members whose membership have expired due to 12 consecutive weeks of ...
HOW TO LOGIN ON COOPMATTER
Tutorial on HOW TO LOGIN SUCCESSFULLY ON COOPMATTER APPLICATION.
CONTACT US
Have Questions? We're Here to Help.
Our team is always ready to assist you. Reach out to us for inquiries about membership, savings, loans, or any support you may need. We are committed to providing timely and helpful responses.
Main Branch
Zone 4, Federal Housing Estate, Abuja
support@wairfo.org
Contact
+234 813 636 6408
+234 907 499 0752
Working Hours
Mon - Sun: 10am - 6pm